The Pottery Barn Furniture Return Policy You also have 30 days to return a piece of furniture to Pottery Barn,but the return request initiation is different. To start off your Pottery Barn return process for furniture items,you mustcall customer service at 888-779-5176.
People also ask
How do I return something to Pottery Barn?
Registry Returns. For returns of items purchased from your Pottery Barn Kids registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase, whichever date is later. Gift Registry Support: 1.800.993.4923 or visit any Pottery Barn Kids store. International Returns.
What is Pottery Barn’s return policy for final-sale items?
We also cannot accept returns of final搒ale items. Pottery Barn offers International Shipping on most items. Some oversized items and select items delivered by our White Glove Delivery Service.
What is the return policy for upholstery items?
You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required.
Can I return or cancel my Pottery Barn eGift Card?
You may not return or cancel your Pottery Barn eGift Card after it is received. Purchasers who wish to cancel an eGift Card purchase order prior to its delivery to a recipient should contact CashStar Customer Support prior to the delivery date selected at the time of your purchase.