how to return furniture to pottery barn

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The Pottery Barn Furniture Return Policy You also have 30 days to return a piece of furniture to Pottery Barn,but the return request initiation is different. To start off your Pottery Barn return process for furniture items,you mustcall customer service at 888-779-5176.

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  • How do I return something to Pottery Barn?

  • Registry Returns. For returns of items purchased from your Pottery Barn Kids registry, we will gladly provide a refund or exchange within 90 days of your event or within 90 days of purchase, whichever date is later. Gift Registry Support: 1.800.993.4923 or visit any Pottery Barn Kids store. International Returns.

  • What is Pottery Barn’s return policy for final-sale items?

  • We also cannot accept returns of final搒ale items. Pottery Barn offers International Shipping on most items. Some oversized items and select items delivered by our White Glove Delivery Service.

  • What is the return policy for upholstery items?

  • You can return eligible items within 30 days of receiving an order or 7 days for Quick Ship upholstery items for a refund of the merchandise value. An original receipt or gift receipt is required.

  • Can I return or cancel my Pottery Barn eGift Card?

  • You may not return or cancel your Pottery Barn eGift Card after it is received. Purchasers who wish to cancel an eGift Card purchase order prior to its delivery to a recipient should contact CashStar Customer Support prior to the delivery date selected at the time of your purchase.

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